TikTok rewards the brands that can keep making content worth watching, so we produce the video and buy the media in the same team.
We’re a paid social team working with brands across Australia. We write and produce the video, run the campaigns and report on what the spend returned, so the creative pipeline and the media buying never become two separate conversations with two separate suppliers.
Most brands arriving here already run Meta, so the question worth answering is what TikTok reaches that Meta has stopped reaching.
Meta is a targeting engine. You describe the audience and it finds them. TikTok decides what to distribute based on how people respond to the content itself, which means a small brand with a genuinely good video can reach an audience a large brand with a mediocre one never will.
That cuts both ways. It’s why TikTok can open up an audience your Meta account has never touched, and why a repurposed Meta asset dropped into TikTok usually goes nowhere.
For most of the accounts we run, TikTok earns its place as the channel that finds new customers while Meta and search convert the demand that already exists. It is one part of a wider social media program rather than a standalone bet.
When an account underperforms, the diagnosis is rarely the campaign structure. Usually the brand shipped four videos, three of them were repurposed from Meta, and by week five there was nothing new to put in front of the algorithm.
Running the ad account and sending over a creative brief works if you already have a studio, a content lead and a shoot schedule. Most brands don’t, and the account quietly stalls while everyone waits on someone else.
We produce the video. Concepts, hooks, scripting, direction with creators, and the volume of variants the platform needs before it finds the one that works. The same team buys the media, so what the ad account teaches us goes straight into the next round of content rather than into a document nobody reads.
A single native video shot on the floor at Everything Electric, walking through the Max G3 the way a person would explain it to a friend. No paid support behind it. TikTok follower growth ran at +70% over the month.
Read the Segway case studyBetter creative paired with sharper targeting on Meta, then expanded into TikTok and Google to widen reach and capture the demand it created. New users up 280% across the same period.
Read the Theodore case studyEvery TikTok ads management engagement is scoped to the brand, but these are the parts that do the work.
The angles worth testing, built from your margins and your customers rather than from what is trending this week.
Concepting, scripting, shooting and editing in the volume TikTok needs, including hook variants of the concepts that land.
Briefing and managing creators when a founder or staff member is not the right face for the product.
Account structure, audiences, bidding and budget pacing across prospecting and retargeting.
Putting spend behind the organic posts that already earned attention, using your handle or a creator’s.
TikTok Pixel and Events API setup, then monthly reporting on revenue and cost per acquisition (CPA) rather than views.
Our TikTok ads services cover every format on the platform. Which of them you need depends on whether you are trying to be discovered, remembered or bought from.
The standard buy. Native video in the For You Page feed, priced on auction, and where most accounts should start.
Paid distribution behind a real organic post. Keeps the comments, likes and social proof, which usually lifts performance against a cold asset.
Product feed driven video for ecommerce, letting TikTok match the right SKU to the right viewer.
Browsable product tiles under the video for brands with a range worth exploring rather than a single hero product.
In-app forms for service businesses where the sale happens on a call rather than in a cart.
Briefed creator content used as paid media, which is often the fastest way to get native volume into an account.
The first thing a user sees on opening the app. Worth buying for a launch or a campaign moment where reach matters more than efficiency, and difficult to justify outside of one.
A participation campaign built around a branded hashtag. It can generate a lot of user generated content at once, and it needs a budget and an idea big enough to earn that participation.
The most common question we get, and the answer is usually not the one people expect.
For most of our clients the answer ends up being both, with TikTok carrying discovery and Meta carrying conversion. If you’re weighing the two, our social media packages cover them together.
TikTok is a strong investment in the right conditions and a weak one in the wrong ones, so this is how we assess fit before taking on an account, and when we would point you somewhere else.
If you’re in the right hand column we’ll say so on the first call, and where it makes sense point you at Google Ads or SEO instead.
Two numbers get confused in this conversation, so it is worth separating them. There is the media you pay TikTok, and there is the fee you pay whoever runs it. Here is where both usually sit.
Per month in media. Enough to get several creative concepts through the learning phase and read the result with some confidence rather than guessing.
Per month in media, once a concept is proving out and the constraint becomes how fast you can produce the next round of creative.
Per month for SOUP to run it, depending on how much of the creative production sits with us and how many markets you are running. We quote against your scope before you commit.
The management figure is a range rather than a rate card. Accounts where we script, shoot and edit every month sit at the upper end. Accounts where you already produce the video and we buy the media against it sit at the lower end.
Below roughly $3,000 a month in media, TikTok spreads spend too thinly across creative to give you a clear answer either way. If that’s the budget you have, we’ll say so and point you at a channel where it goes further.
Tell us what you are selling and roughly what you spend now. We will come back with what a first quarter would cost, what it would need from you, and whether we would take it on.
The parts clients tell us actually made the difference, which are mostly about how the account is run.
You talk to the person running your campaigns and producing your creative, not an account manager relaying someone else’s work back to you.
Our paid social specialists sit with the Google Ads team, so the channels reinforce each other. What TikTok introduces, search and Meta convert.
No vanity metrics. You will know what the spend returned, what we changed, and what we are changing next month.
Every team member showcased extensive knowledge in their respective areas.
Their expertise continues to provide new and innovative ways to improve performance and results.
They have a proactive approach, good communication skills, and a team passionate about helping us succeed.
The same sequence on every engagement, because the order matters more than the tactics.
We look at what you have already run, what your Meta account is telling us about which messages land, and what your competitors are getting away with on the platform, which we read out of TikTok Creative Center as well as the accounts themselves. The output is a shortlist of angles worth spending money on.
Concepts scripted and shot, each with several hook variants, so the first month goes to market with enough material for TikTok to have something to choose between.
Account structure in TikTok Ads Manager, TikTok Pixel and Events API, audiences and budget pacing. Prospecting first, retargeting layered in once there is enough traffic for it to mean anything.
On TikTok the winning variable is almost always the asset, so we look at hold rate and hook performance before touching bids. Moving budget around weak creative only spends it faster.
The next production round is briefed off what the last one proved, and it ships before performance decays rather than after someone notices it has.
A monthly view of spend, cost per acquisition, return on ad spend and attributed revenue, with a decision attached to it about what changes next month. CPA and ROAS, not impressions.
You’ll get an early read on whether the creative direction is working, which is usually the part that decides the channel.
Audit, angles agreed, tracking in place, first production round in the calendar.
Campaigns live and out of learning. You will see which concepts hold attention and which do not.
Production focuses on what worked. Retargeting comes on. Cost per acquisition starts to settle.
Enough evidence to either increase spend with confidence or tell you honestly that the channel is not for you.
Not an exhaustive list, but these are the categories where we see the channel repay the creative investment.
Demonstrable results, high repeat purchase, and an audience already using the platform to research.
Visual product, fast trend cycles, and a format that suits showing a range rather than a single item.
Impulse purchase behaviour and product that is genuinely more appealing in motion than in a still.
Transformation and routine content performs, and the consideration window is short enough to attribute.
Anything with a feature worth demonstrating, where a thirty second video does more than a spec sheet.
Course and tutoring businesses where the decision maker and the end user are often different people.
Considered purchases that still sell on how a room looks once the piece is in it.
Gear that earns attention when someone is actually using it, rather than sitting on a white background.
Venues and destinations, where the product is the experience and video carries it better than copy.
TikTok works harder when the rest of the mix is pulling with it.
SOUP runs TikTok campaigns for brands across Australia. The team is based in Sydney, with specialists working across Melbourne and Brisbane. Whether you are looking for a TikTok ad agency, a TikTok marketing agency or a specialist to take over an account that has stalled, the same team does the work.
If you are looking for a TikTok ads agency in Perth, Adelaide or regional Australia, we manage those accounts remotely with the same team and the same process. Creative production travels: we shoot on location where the product needs it and work with local creators everywhere else.
There are two costs. The media you pay TikTok, and the fee you pay whoever runs the account.
On media, we would want to see around $3,000 to $5,000 a month to run a test that actually tells you something, because below that the spend spreads too thin across creative for you to know whether the content or the offer was the problem. Once a concept is proving out, most accounts scale from roughly $8,000 a month upward, at which point the limit is usually how fast you can produce the next round of video rather than the budget itself.
On management, most TikTok accounts we run sit between $2,000 and $5,000 a month, and above that where there are several markets or a heavy monthly production schedule. The variable is how much of the creative sits with us. We scope and quote it before you commit to anything.
No, and this is the most common reason brands stall before they start. We produce the video, including concepting, scripting, shooting, editing and the hook variants the platform needs to find a winner.
If you already have a content team, we brief them and handle the media. If you do not, the production sits with us. Either way you are not being handed a creative brief and left to solve it.
You will get a first read on creative direction inside three to six weeks, once campaigns are out of the learning phase and there is enough delivery to compare concepts.
A fair judgement on the channel takes about a quarter. That is long enough to produce a second round of creative off what the first one proved, which is usually where the account either turns a corner or tells you honestly that it is not for you.
This is the objection we hear most, and it’s now the weakest reason to rule the platform out. The Australian user base has aged considerably, and on most of the accounts we run, age isn’t the constraint.
The bigger question is whether your product demonstrates well in a short video. A considered purchase with a long specification list is harder here regardless of who is watching.
Meta is a targeting engine. You describe the audience and it finds them, and reasonable creative with a strong offer will get a long way.
TikTok decides what to distribute based on how people respond to the content itself, so creative quality isn’t a lever you can trade for budget. A TikTok concept also fatigues far faster than a Meta ad set, which makes the production requirement genuinely higher. Most of our clients run both, with TikTok finding new customers and Meta converting them.
Spark Ads put paid distribution behind a real organic post, either from your account or a creator’s, and keep the comments, likes and follower context attached to it.
They usually outperform a cold asset because the social proof travels with the ad, and they are the most efficient way to get value out of organic content that has already earned attention. If you are posting organically at all, this should be part of the account.
We source and brief them. That covers finding creators who suit the product rather than just the follower count, whether through the TikTok Creator Marketplace or direct outreach, negotiating usage rights so the content can run as paid media, and directing the brief so what comes back is usable in an ad account rather than only on their profile.
TikTok Pixel and Events API on the site, then reporting against cost per acquisition (CPA) and return on ad spend (ROAS) rather than views and engagement.
TikTok has a genuine attribution gap, in that a lot of its effect shows up as people searching for you afterwards rather than clicking through. So we also watch branded search volume and direct traffic alongside the platform numbers, because judging the channel on last click alone will understate it. TikTok’s own search data is a useful read on that.
In-Feed Ads sit natively in the For You feed and are where most performance accounts start. Spark Ads put paid distribution behind a real organic post, from your account or a creator’s. Video Shopping and Collection Ads pull from a product feed for ecommerce. Lead Generation forms capture details in app for service businesses. TopView buys the first placement a user sees on opening the app, and Branded Hashtag Challenges build a participation campaign around a hashtag.
Most accounts run on In-Feed and Spark Ads. The rest earn their place at specific moments, usually a launch or a campaign with a budget behind it.
It drives sales, as long as the tracking is right. TikTok has become a genuine product discovery platform, and a large share of users say the app has prompted them to look into something they were not searching for.
With the TikTok Pixel and Events API set up properly it performs for ecommerce and lead generation, not only for reach. The thing to watch is attribution. A meaningful part of TikTok’s effect arrives later as branded search, so judging it on last click alone will understate what it did.
More than you would run on Meta, and refreshed more often. Sounds, formats and trends move quickly here and creative fatigue sets in faster than it does on other platforms.
On the accounts we run that usually means new concepts going live weekly, three or more formats in rotation, and a production round briefed before performance starts to decay.
You own it. The ad account, the creative assets and the campaign data are yours, and we hand them over without a fight. That is also true of creator content, where we negotiate usage rights up front rather than leaving you with material you cannot legally keep running.
We will look at your account, your creative and your competitors, and tell you whether TikTok is worth your money before you spend any of it with us.
Tell us what you are selling and what you have already tried. We will come back with a straight answer on whether TikTok fits, what it would take to run it properly, and what it would cost.
Tell us what you need from your marketing. We’ll take a closer look at your business and get in touch to discuss how we can help.
One of our strategists will review your enquiry and get back to you within one business day.