Content Production Agency

Content Production Agency In Australia.

The creative decides what your media budget buys.

We produce the content that runs across paid social, organic channels and creator partnerships: ad creative, short form video, stills and UGC, shot and edited in-house and planned alongside the media. Every asset is briefed against a commercial goal, tested in market and refreshed on the data.

Bay Gallery paid social ad creative in a phone frame
Bloody Drinks paid social ad creative in a phone frame
THR1VE paid social ad creative in a phone frame
A senior led agency producing content for paid, organic and creator channels every week
Established 2019200+ Brands Grown4.9★ Clutch RatingAds, Social And Creators

Trusted by 200+ brands across ecommerce, consumer tech, food and professional services.

Client Reviews

What Our Clients Say.

5.0★★★★★
“The dedication of the SOUP team to achieve better results, and then maintain those results while continuing to experiment and improve over time.”
Founder
KIS Academics
Verified on ClutchRead The Review
5.0★★★★★
“We’re impressed with their dedication, expertise, and cost-efficiency.”
CEO & Creative Director
Video Production Agency
Verified on ClutchRead The Review
5.0★★★★★
“They treat the company goals as if it is their own and always look to go above and beyond.”
Director
Food & Beverages Company
Verified on ClutchRead The Review
Certified Partners
Meta Business Partner
TikTok Marketing Partner
Google Partner
Shopify Partner
Our Work

Content Built For The Channel.

Three kinds of content, produced by one team. Each is made for the placement it runs in, briefed against the number it has to move, and refreshed when the data says it has stopped working.

Paid Social Ads

Ad creative that earns its budget.

Statics, short form video and carousels built for Meta, TikTok and YouTube, with the hook, offer and format decided by what the account data says converts. Every concept ships in the variations the platform needs to test it properly.

Solatube skylight ad creative in a phone frame
RIPE Global birthday sale ad creative in a phone frame
Roborock giveaway ad creative in a phone frame
Macros story ad creative in a phone frame
StaticsShort Form VideoCarouselsOffer CreativeHook Variations
Organic Social

Content people follow.

Monthly shoot days that produce a bank of Reels, TikToks, stories and stills, cut for each platform and scheduled against a calendar built on your trading peaks. Launches, collaborations and giveaways get their own treatment.

Roborock sale organic social post in a phone frame
Segway and McDonald's collaboration social post in a phone frame
Segway giveaway social post in a phone frame
Macros organic social content in a phone frame
Reels And TikToksStoriesLaunch ContentCollaborationsCommunity
UGC And KOL

Creators your customers already trust.

Vetted creators and key opinion leaders briefed, managed and paid through one process, producing native content for your own channels and for paid amplification, with usage rights secured up front so the best pieces can keep running as ads.

Creator content for Roborock in a phone frame
Creator review content for Roborock in a phone frame
Creator product demonstration for Roborock in a phone frame
Creator product review content for a skincare brand in a phone frame
UGCKOL PartnershipsCreator SourcingUsage RightsPaid Amplification
What We Do

Three Ways We Produce Content.

Most brands need all three at different weights. The mix is set by where the revenue comes from, and it changes as the channels report back.

Ad Creative Production

Concept, shoot, edit and version for Meta, TikTok, YouTube and Google. Built alongside the media plan so every asset has a job before it is made.

ConceptsVideo And StaticsVersioningCreative Testing
Meta Ads Management →

Organic Social Content

Monthly production days, a content calendar tied to your trading year, and post production for every platform. Captions, audio, hashtags and scheduling included, with community management where it matters.

Shoot DaysContent CalendarPost ProductionCommunity
Social Media Management →

UGC And KOL Programmes

Creator sourcing and vetting, briefs, contracts, disclosure and usage rights, then content oversight and reporting. Four to eight creators a month on an always on programme, or a burst around a launch.

Creator SourcingBriefs And ContractsUsage RightsReporting
Influencer Marketing →
Our Results

Content Production Case Studies.

Three engagements where the creative did the work, each measured on a number the client already reported. Every figure comes from their own analytics, and each card links through to the full story.

THEODORE campaign creative
Revenue
+322%
Paid Social Creative

THEODORE

  • Creative refreshed and paired with sharper targeting across Facebook and Instagram
  • Launch plan built to re-engage past audiences and drive high intent traffic
  • New users up 280% over the same period
Read The Case Study →
Segway Max G3 launch content at Everything Electric
Organic Views In One Week
35,747
Organic And Event Content

Segway

  • Real time content captured at the Everything Electric event for the Max G3 launch
  • A short form TikTok walkthrough as the hero asset, with $0 media spend
  • TikTok followers up 70% in a month
Read The Case Study →
Roborock Australia social content
Instagram Followers
+133%
Organic Social And Creators

Roborock

  • Instagram, Facebook, TikTok and YouTube built and managed over two years and counting
  • Launch, live event and creator content produced against the retail calendar
  • Facebook followers up 60% across the same two years
Read The Case Study →
Why SOUP

Why Brands Choose SOUP.

Built By The People Who Run The Media.

The strategist who plans your Meta or TikTok account sits in the brief for every shoot. Creative is made for a placement, an audience and a hypothesis, which is why it gets tested properly and refreshed before it fatigues.

An In-House Studio.

Producers, videographers, editors and designers on the SOUP team, so a concept can be shot, cut, versioned and live inside the same fortnight. Location, talent and styling are sourced around the brief when the content needs them.

A Creator Network You Can Actually Use.

Creators are sourced and vetted for fit with your audience, briefed against the campaign, contracted with usage rights, and managed through delivery. The content lands on time and can run as paid media.

Every Asset Reports Back.

Hooks, formats and offers are tracked by performance, so the next round of production is briefed on what converted. The creative plan changes as the numbers do, and you see the reasoning in the monthly report.

Behind The Scenes

How Content Gets Made.

From brief to live asset in six steps. The same process runs a half day social shoot and a full production, with the scale set by what the channel plan needs.

SOUP team filming short form content on a phone
Filming on set
Editing short form video in the SOUP studio
Editing and versioning
Selecting and retouching stills
Selects and retouching
Step 1

Brief.

Objective, audience, placement and the number the content has to move, agreed with the media team before anything is concepted.

Step 2

Concept.

Hooks, formats and messaging built on what the account data and your best performing content already show, with a shot list for each.

Step 3

Produce.

Shoot days with our team, creator production through the UGC and KOL programme, or both, with location, talent and styling sourced to the brief.

Step 4

Edit.

Cut, retouched and versioned for every placement: 9:16 and 4:5, sound on and sound off, with captions and end cards that match the offer.

Step 5

Test.

Live in market in structured tests, so each hook and format gets a fair read before budget moves behind the winners.

Step 6

Refresh.

Performance feeds the next brief. Winning concepts get iterated, fatigued ones retired, and the calendar adjusts to what the data says.

Formats

What We Produce.

Every asset in the sizes and specifications each platform needs, delivered as masters and cutdowns so nothing has to be reshot to run somewhere new.

Short Form Video.

Reels, TikToks and Shorts, shot native to the platform, cut in 9:16 with hooks tested in the first three seconds.

Static And Carousel Ads.

Offer led statics and multi frame carousels for Meta, with headline and image variations for testing.

UGC Video.

Creator shot reviews, unboxings and demonstrations, briefed for authenticity and cleared for paid use.

KOL Content.

Key opinion leader partnerships on Instagram, TikTok and YouTube, contracted per deliverable with disclosure handled.

Product And Lifestyle Stills.

Studio and location photography for feeds, ads, email and product pages, retouched to the brand standard.

Launch And Event Content.

Real time capture at launches, activations and live events, edited and published while the moment is still live.

Motion And Animation.

Animated statics, kinetic type and product motion for placements where a full shoot is not the answer.

Email And Web Creative.

Campaign creative resized and adapted by our graphic design team for email, landing pages and product pages, so the campaign looks the same everywhere it lands.

Ad Copy And Captions.

Primary text, headlines, captions and hashtags written for the placement by the copywriters who work on the account.

How It Works

How Creative Testing Works.

On Meta and TikTok the creative is the targeting. The platforms decide who sees an ad based on who responds to it, so the assets you produce set the ceiling on what the media budget can do.

Hooks.

The first three seconds decide whether a video is watched. We produce several hooks for every concept and test them against each other before the body of the ad changes, because the hook is usually where the biggest swing in cost per result sits.

Formats.

The same message performs differently as a static, a carousel, a talking head and a demonstration. Testing formats against each other shows which one the audience wants to see, and that shapes what gets produced next month.

Refresh Cycles.

Creative fatigues. Frequency climbs, click through falls and cost per result rises, usually inside four to six weeks on a scaled account. A production calendar built around those cycles keeps new concepts arriving before the old ones stop working. The full method is in our creative testing framework.

Filming vertical short form content on a phone
FAQs

Content Production FAQs.

What does a content production agency do?›
A content production agency plans, shoots, edits and delivers the creative a brand runs across its channels. At SOUP that means ad creative for Meta, TikTok and YouTube, organic social content for Instagram and TikTok, and creator content through UGC and KOL programmes. Because the media buyers and the production team sit together, the content is briefed against the result it has to deliver and refreshed on the performance data.
How much does content production cost?›
A half day social content shoot starts from $2,000 and a full day from $3,800, producing 8 to 15 unique assets across video, stills and carousels. Ongoing monthly production, with a shoot day and post production each month, starts from $2,800 a month. Creator programmes start from $2,400 a month plus creator fees and product. Larger productions with a director of photography, talent and locations are quoted per project. Location, studio hire, talent and music licensing sit outside the production fee.
What is the difference between UGC and KOL?›
UGC, or user generated content, is content made by everyday creators in their own style, usually for a brand to use on its own channels and in ads. It looks native to the feed and is briefed for authenticity. KOL, or key opinion leader, content is made by creators with an established audience and posted to their own channels as well, so it carries their reach and credibility. Most programmes use both: UGC for volume and paid amplification, KOL partnerships for reach and trust.
Do you shoot the content in-house?›
Yes. The production team is on staff, and shoot days run with a minimum of two team members. Where a production needs a director of photography, specialist equipment or a studio, we contract and manage that within the same brief. Creator content is produced by the creators themselves, with our team briefing, reviewing and approving every piece before it goes live.
How quickly can you turn content around?›
A standard monthly shoot day delivers its first edited assets within a week and the full bank within two. Event and launch content is captured and published on the day. Creator programmes need four to six weeks to onboard the first cohort, then deliver on a monthly cadence. Campaign bursts are scoped to the launch date.
Can we use creator content in our paid ads?›
Yes, when the usage rights are agreed up front, which is how every SOUP creator programme is structured. Paid usage rights are negotiated per creator and per period, so the best performing pieces can run as ads on your own accounts without a second negotiation. Organic only agreements are cheaper and appropriate when the content will never be amplified.
Do we need to run our media with SOUP to use the production team?›
No. Production can be scoped on its own, with a brief from your in-house team or another agency. Most clients do run both with us, because creative briefed by the people managing the account tends to test better and refresh faster, and it is the reason the case studies on this page read the way they do.
What do you need from us to start?›
Brand guidelines, product access, and the commercial goal for the content. From there we run a creative audit of your current ads and social channels, come back with what to produce first and why, and agree a production calendar against your trading peaks. Most engagements start within a fortnight of that conversation.
How do you measure whether content is working?›
Against the number the channel is judged on. For paid social that is cost per result, hook rate, thumb stop ratio and click through by concept. For organic it is reach, saves, shares and follower growth by post type. For creator content it is engagement on the creator’s post, plus the paid metrics once the content is amplified. Every monthly report shows which concepts, hooks and formats performed and what is being produced next as a result.
Do you work with brands outside Sydney?›
Yes. We produce content for brands across Australia and for international brands in their own markets. Shoot days run in Sydney, Melbourne and Brisbane, and creator programmes are managed remotely wherever the creators and the audience are.
More About SOUP

A Content Production Agency For Australian Brands.

SOUP is an independent, senior led digital marketing agency working with brands across Australia and internationally. Content production sits inside the same team that runs paid social, Google Ads, SEO and email for Australian and international brands, so the creative is planned next to everything else you run.

What We Usually Find.

Most accounts we inherit have a media problem that is actually a creative problem. Budgets are spread across a handful of assets that have been running for months, frequency has climbed, and cost per result has risen with it. The targeting gets blamed, the creative gets left alone, and the account stalls. A production calendar that keeps new concepts arriving is usually the change that moves the number.

On organic channels the pattern is a feed of product shots with no point of view, posted when someone has time. Follower growth is flat because nothing is made for the platform it runs on. A monthly shoot day and a calendar built on the trading year changes that within a quarter.

What Is Changing In Content.

Meta and TikTok now allocate reach largely on how people respond to the creative, which makes the assets the biggest lever an advertiser controls. At the same time, audiences trust creators more than brands, and the platforms reward native, sound on, vertical video over polished adaptations of television work. Production has to be faster, more varied and more measurable than it was five years ago.

Who We Work Best With.

Established ecommerce, consumer and B2B brands with marketing already running, where an extra order or enquiry is clearly worth money and the creative is the constraint on scaling it. We work across consumer tech, food and beverage, fashion, beauty, home, education and professional services, in Australia and across borders.

How An Engagement Starts.

It starts with the creative audit, a written document that sets out what is working, what has fatigued and what to produce first. From there we scope the production calendar and the creator programme against the channel plan, so what you are buying is visible before anything is signed.

Where We Produce.

Shoot days run from Sydney, Melbourne and Brisbane, with location and studio hire sourced to the brief. Creator programmes run nationally and across borders.

Complimentary Creative Audit

Start With A Free Creative Audit.

Send us your ad account and social handles. The audit sets out where the creative is capping results and what to produce first.

+
A senior review of your current creativeAds, organic posts and creator content read against the results each one produced.
+
Where the creative is capping performanceFatigued concepts, missing formats and hooks that were never tested.
+
What to produce firstA production shortlist ranked by what it would return, with the channel it is for.
+
A walkthrough call with a senior strategistThe findings walked through with you before any scope is discussed.

Talk To A Creative Strategist.

Tell us what you sell, which channels you run and where the creative is holding you back. We come back with a point of view on what to produce and what it would take.

  • +A written creative audit, delivered within five business days.
  • +A 30 minute call with a senior strategist.
  • +A production plan scoped to your channels and trading calendar.

Work with SOUP

Tell us what you need from your marketing. We’ll take a closer look at your business and get in touch to discuss how we can help.

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4.9Clutch rating
200+brands grownsince 2019

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